The rules Terms of Service

Last modified: 23/06/2020
0.1.1
Disclaimer

RAMShard LLC, a Michigan limited liability company (“RAMShard”), provides Minecraft hosting services (the “Services”). By purchasing and using the Services, you hereby agree to be bound by these Terms of Service (the “TOS”). The TOS describes the terms and conditions of your use of the Services. If you do not agree with the terms in the TOS, you may not purchase or use the Services.

1.1.1
Eligibility

By using the Services, you agree that you are at least thirteen years old. The Services are not intended for anyone under the age of thirteen.

2.1.1
Account

You are responsible for all activity that takes place on your account, regardless of whether or not such activity was authorized by you or not. If you believe that your account has been compromised, you agree to inform RAMShard immediately. You understand that failing to do so may result in your access to the Services being suspended.

3.1.1
Billing, Payments and Refunds

It is your responsibility to ensure that your invoices are paid on time. You agree to pay for the Services in advance of the time period during which such Services are provided. Unless otherwise provided, you agree that unless you notify RAMShard of your desire to cancel the Services, you will be invoiced and charged on an automatically recurring basis.

3.1.2

All invoices must be paid within five (5) days of the invoice due date. Any invoice that is outstanding may result in the suspension or termination of Services. Access to the Services will not be restored until payment has been received. RAMShard will not activate new orders or activate new packages for customers who have an outstanding balance on their account.

3.1.3

Upon request, RAMShard will provide you with a refund if you request one within 24 hours of placing a new order, assuming you have not yet activated or used the Services purchased. Notwithstanding the foregoing, RAMShard may choose to refund payments on a case-by-case basis at RAMShard’s discretion.

3.1.4

Chargebacks are prohibited. Initiating a chargeback will result in instant suspension or termination of Services. If you have any questions concerning a charge on your account, please contact us at https://ramshard.com/contact.

4.1.1
Usage Limitations

Shared hosting space may only be used for files and content relative to the Services. Shared hosting space may not be used for storage (whether of media or other data), including, as offsite storage of electronic files, email or FTP hosts. RAMShard expressly reserves the right to review every shared account for excessive usage of CPU, disk space and other resources that may be caused by a violation of the TOS. RAMShard may suspend or terminate access to the Services, or remove content for those accounts that are found to be in violation of this section.

4.1.2

Shared servers are not limited in their bandwidth allowance.

5.1.1
Service Termination

RAMShard reserves the right to cancel, suspend or terminate your access to the Services at any time without notice, if RAMShard believes you are in violation of the TOS, or for any reason if deemed necessary. If RAMShard cancels or terminates your access to the Services for any of these reasons, you shall not be entitled to receive a refund of any amounts paid for the Services.

5.1.2

UPON TERMINATION OF THE SERVICES FOR ANY REASON ANY DATA ASSOCIATED WITH THE SERVICES WILL BE DELETED AND MAY NOT BE RECOVERABLE.

6.1.1
Modification of Terms

RAMShard reserves the right to modify the TOS for any reason. You should familiarize yourself with the TOS on a regular basis to be familiar with the current terms. Any modifications to the TOS will become effective when posted unless otherwise provided. You agree to any modification to the TOS by continuing to use the Services after any such modification has been posted.

7.1.1
Privacy

Use of the Services is governed by our Privacy Policy, available at https://ramshard.com/legal/privacy-policy (the \"Privacy Policy\"), which is incorporated by reference. By using the Services, you also agree to RAMShard’s use of your information in accordance with the Privacy Policy.

8.1.1
General

The TOS, as well as the Privacy Policy, constitutes the entire agreement between the parties with respect to the Services. Any claim arising out of your use of the Services or the TOS shall be governed by the laws of the State of Michigan. Neither you or RAMShard may assign or transfer the TOS or any of your rights or obligations hereunder, without the prior written consent of the other party. The headings herein are for convenience only and are not part of the TOS.

9.1.1
Affiliates

Affiliate balances can only be withdrawn to your RAMShard credit balance or PayPal.

9.1.2

Advertising your affiliate link on websites is allowed if the website requires registration and displays you as the author of the post.

9.1.3

Advertising your affiliate link on websites that provide coupon codes or discounts is not permitted.

9.1.4

The affiliate link provided must be used. Using another link (such as a shortened one) is not permitted.

9.1.5

We may investigate your affiliate account at any time to ensure all terms are being followed.

9.1.6

Violation of these terms may result in the removal of your affiliate balance, losing the ability to withdraw your affiliate balance, and/or closure of your account.

10.1.1
Electronic Communications

When you use RAMShard services, send messages over live chat, send emails, submit support tickets, or share your email with us, you are communicating with us electronically. You are giving consent to receive electronic communications from us via email, live chat, or tickets.